Our remote support provides 3 methods of connecting to our customers.
- Unattended Support – We can remotely log in and assist at any time, without user intervention, ideal for maintenance schedules.
- User Request thru Website – We can remotely log in and assist upon user’s request, with user’s desktop approval, ideal to address specific queries by users
- User Request thru Software – We remotely assist using 1-click remote assistance initiated by the user, on all Xyber Solutions supported PCs & Laptops.